Each Fall, HSG undertakes an exhaustive analysis of a myriad of industry surveys and predictions for the upcoming year. We include market data, as well as our own observations as Professional Managers and Consultants, to provide a…
What do you do when the “purpose” of a fitness program shifts from free and accessible to a fee-based activity? It can be a challenge to change the perception of fitness programming that was once all-inclusive and…
It’s inevitable. Every Fitness Club Manager or Program Coordinator has to deal with an upset or disappointed member. There are a number of reasons why it happens. Perhaps, the member disagrees with your business processes; or they…
