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Delivering Member Service That LASTS
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Delivering Member Service that LASTS

It’s inevitable. Every Fitness Club Manager or Program Coordinator has to deal with an upset or disappointed member. There are a number of reasons why it  happens. Perhaps, the member disagrees with your business processes; or they…

How Fit is Your Fitness Business? Part 2

There are numerous fitness components that can be assessed to identify how fit an individual is.  Customized programs to address specific goals and individual needs can be designed and support given to achieve optimal results. Similar to…

How Fit is Your Fitness Business? Part 1

We all have an idea of what “fit” should look like. For some people, it means having a sleek lean body, massive muscles or a perfect hourglass figure. For others it means having more energy, being more…

Connect With Your Fitness Members

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In today’s crowded fitness market, consumers are looking for greater value and engagement with their fitness club. If you take the time to listen, acknowledge and connect with your fitness members, they will be loyal to your…